By
Donna Birch
Bee staff writer
(Published: Saturday, November 22, 1997)
Staff at Doctors Medical Center will have an additional role to fill
on Dec. 1: They will become the medical caregivers to Stanislaus County's
poorest residents. One week from tonight, when Stanislaus Medical Center
closes its doors, Doctors will step in to provide emergency, surgical
and in-patient services to Medi-Cal patients and those without health
insurance.
It is a role for which DMC has been preparing since January, when the
Stanislaus County Board of Supervisors selected the hospital's proposal
to provide inpatient care to county patients.
Officials on both sides say the goal is to make the transition as seamless
as possible for patients.
Bob Beehler, DMC's chief operating officer, estimates the overall patient
load will increase by 15 to 20 percent. DMC's emergency room probably
will experience the biggest impact.
Traditionally, people without health insurance or regular access to a
doctor turn to hospital emergency rooms for treatment when they get sick.
"We'll be moving to more double, triple, even quadruple coverage
in the ER," said Dr. Prentis Tom, a DMC emergency room physician.
Last year, SMC's emergency room was the busiest in the county with approximately
44,000 visits. This year, the number has fallen to about 39,000.
DMC officials estimate about 40,000 patients a year already use their
emergency room -- which could translate into long lines in the waiting
room.
"A lot of the admissions into Stanislaus Medical Center came from
their ER. When their ER closes, those patients ... may not know to automatically
come here. They could go to Memorial (Medical Center)," said Darlene
Blom, who worked at the county hospital 20 years before joining DMC's
staff five years ago. She is now director of patient care services, overseeing
the respiratory care and oncology units.
Or, if their medical crisis isn't a full-fledged emergency, they could
still be treated at SMC's urgent care center.
The Stanislaus County Health Services Agency will operate an urgent care
center in the old emergency room to accommodate patients who come to SMC
not knowing the emergency room has closed. The urgent care center joins
the county's system of outpatient clinics.
Stanislaus Medical Center patients aren't the only ones dealing with
impending change. Some SMC employees will become DMC employees.
Fifty-four SMC employees have accepted full-time positions so far, according
to Doctors spokeswoman Catherine Larsen. Most of the new hires have joined
the nursing staff, she said, but departments such as housekeeping, medical
records and laboratory also have added employees from SMC.
In addition to the 54 employees, DMC will gain the services of 30 student
physicians when the family practice residency training program relocates.
The physicians will work in the emergency, surgical and orthopedic units,
said Dr. John Payne, director of the residency program.
DMC will join the county in sponsoring the residency program, which is
operated in conjunction with the University of California at Davis Medical
Center.
Construction crews are building sleeping quarters, meeting rooms and
offices, and installing lockers and showers to accommodate the residents.
Even though county health officials and DMC administrators are collaborating
to make sure the transition goes as well as possible, Blom said it's impossible
to anticipate every glitch.
"We know there are probably issues we haven't thought of,"
she said. "We'll just have to adapt as they come."
What's not being left to chance is the task of informing patients about
preventive care once they leave the hospital and making sure they understand
the county's outpatient clinics still exist to serve their needs.
One plan is to schedule patients for follow-up appointments before they
are even discharged from the hospital.
"We will rely on (the Health Services Agency) as a link to understanding
the county system," Blom said.
Reprinted by permission of Modesto Bee.
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